Frequently Asked Questions
Everything you need to know about your Era's inspired shopping experience.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the domestic US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that limited edition tour merchandise may have specific final sale conditions.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows standard unisex sizing, but we recommend checking specific measurements for cropped or oversized styles.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Do you restock items that are sold out?
While we occasionally restock core collection items, many of our specialized 'Era' drops are limited edition and will not be replenished once sold out.